Magnetic earbuds and Auto-Pause 1 keep your music on deck when you take the earphones out, and Auto-Play starts it back up when you put them back in. Apple doesn’t allow you to purchase from an online store in the US as it will not register the phone in the U.K./EU, unlike Samsung who allow you to buy from a US retailer who posts to the U.K. and the phone works with a U.K. SIM card. I guess not enough people have reported it. Fold your left ear, unclip your right ear cushion, then unscrew the 3 screws which are on the plastic part of the headphone not … @sysaccuser, There's a weakness in the cable that connects to the power unit which will result in loose connection which will cut power intermittently resulting in the flashing red lights. Didn’t use it because having another piece. Please help if you can, Did any of yours flash the red and whit lights when you plugged them in I have tried everything and I mean everything that I have been told to do and seem to do and they are still screwed up I bought these brand new in December sooo joust wondering if someone can answer that would be great, They’re dead to the world. It’s apparent that these headphones are poorly designed and apple being a trillion dollar company refuses to fix or acknowledge the defect in its product. Apple products suck now since Steve passed away. I have the same issue here, I think the problem originated when I exposed them to humidity (not even excessive humidity though...), Having the same trouble too...thought you people would be viving answers, Still having the same trouble...was hoping youzas have the solution.....s, Talon Lusk My solution was to wash the effected button(s) with water, then dry them in front of a fan. From bottom to top, in standby state (I couldn’t get it to turn on), these are: Speculating that connecting one of wires 1 or 4 to wires 2 or 3 might approximate a button press, I found neither worked to turn it on, even though it is charged (and still capable of charging). So I gave up on them and switched to Bose. shame on it. When the LED indicator light flashes, release the buttons. was you able to fix it? Connect the Beats headset with the cable you receive together with headset and connect the USB side to the computer. Let me know if this helps. Find helpful customer reviews and review ratings for BeatsX Wireless Earphones - Apple W1 Headphone Chip, Class 1 Bluetooth, 8 Hours Of Listening Time - Black-Red (Latest Model) at Amazon.com. If possible to obtain warranty, return for repair/replacement. Like the OnePlus Bullets Wireless headphones, each end of the earbuds is connected to a small block, and each block being connected itself by a much larger wire.. Clearly, in terms of style, the headphones that sit around the neck are not the best option. gosh....if buyer have to do that in order to make it work, that's a ridiculous rubbish BEATS! I managed to get my Beats X repaired by Apple but I had my Solo 3's break recently and they won't do anything. The spring wire is also poorly-held by the adhesive, and functionally attaches to the housing via 90º hooks on their ends (the hooks of the spring wires are oriented parallel to one-another); pivot one by 45º in the flat plane of the housing (try one direction, then the other), before pulling straight out. First, the connection. I've tried resetting them, updating them with the Beats Updater, charging them for an hour straight, etc. Compatible with all smartphones, Wireless Beats headphones can pair and play with any Bluetooth device, enabling you to hook up with your favourite tracks and playlists wherever you go. No. SysAccUser Learn how to pair your earphones with your device. The power button is on the cable beneath the right earphone. History. This worked to resolve issues turning on, volume up/down and play/pause. But does the Beats Wireless that similar to the rest of the crowd?. Reset BeatsX Hold down both the power button and volume down button for 10 seconds. Need Parts? BeatsX Wireless Earphones - Apple W1 Headphone Chip, Class 1 Bluetooth, 8 Hours Of Listening Time - Satin Silver (Latest Model): Amazon.co.uk Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. Using the BeatsX as a Bluetooth headset is a surprisingly easy affair with one click on the in-line remote to answer calls and two clicks to hang up. I was able to fix this issue on mine. They had a good run, so I thought I’d cut them open and share my findings for future tinkerers. Same issue, can’t seem to find a fix for the problem. I would like to exchange to other product but Apple staff said there is no rule to do that. I had the same problem and tried updating them and reseting them too. I sent them in at the Apple Store and they were nice as usual, assuring me my beats would be fixed and should return in around 5-7 days. No they did not. Beyond disappointed!! It is not surprising that you have a deep crush for this headphone. Fast forward another six months to last week, same issue arised where the light comes on when charging but goes out when unplugged. We know that it is pretty embarrassing to ask how to turn on Beats Wireless headphones.After all, most headphones today are following the same manners of operation. Fixing The Beats X Not Turning On Issue: A 6-Step Guide Step 1: Reset BeatsX.. Just hold down the power button and volume down button at the same time for about 10 seconds. It's sad that i still have my first ge boom box from 25 years ago that was 50 bucks and still works but i got not even 1 day out of a new 100 piece of crap. Agreed, but this site is call I Fix It :) What we would need is a tutorial to dissect the cable and re-plug/re-solder the connection to the power unit. The earbuds turn on or off with a quick one-second press of the power button. I immediately contacted Apple because I've dealt with several pairs of defective Beats, (I know, I should have stopped trying after like Solo 2 pair 4, but these looked promising) and I knew they'd just take them in and fix/replace them and I'd be good to go until they went out again, hopefully within warranty. 4.6 Overall Score. WTH? It's a software issue as a factory reset get them working until they need recharging. Your earphones are now reset and ready to be set up with your devices again. It's a design flaw and apple should start a recall. 1 Answer. When the indicator light flashes, your earphones are discoverable. Brandon Important to know, as it is not clearly mentioned in the documentation, while charging the light will be red and "breathing", once fully charged it will turn white. by the way, I have the same problem too. If the indicator light on your earphones turns... Use your earphones… Hello Lee_H, well thank you for your advice, it worked automatically on my iPad Mini 3, unfortunately not so on my iPhone X. Use another power source or a different cable. Buying some new ones. Connected support. If you have sound, Bluetooth or charging issues with your earphones, you might want to reset them. Experience authentic, clear sound throughout your day with up to 8 hours of battery life. Permalink. Simply turn the power on and hold them near your iPhone - they can also sync with your Apple Watch, iPad and Mac. It is first time use! Fit for your life, BeatsX earphones are the perfect wireless companion. I may as well buy some Chinese junk for £20 (that appear identical in every way except missing the “B”) rather than these £129.99, We get ripped off by US companies enough in the U.K, especially Apple, IPhone X $1100 (US), £1100 (UK) and so on. pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device. Go to the Bluetooth settings on your device. Make sure that the USB cable is connected securely to your computer and Beats headphones, earphones, or speakers. Verdict iPhone owners will find the Beats X a … Read honest and unbiased product reviews from our users. When the LED indicator light flashes, release the buttons. Not sure what the problem was so I'm sorry to say I can't give any information. They deliver clean treble and distortion-free bass, so all your music sounds natural no matter what … Get your Beats X by Joe's - https://bit.ly/2keSzr0Visit us online :D -- http://bit.ly/1SP9B5D --Questions? Select your earphones from the list of discovered Bluetooth devices. But they came so, so close, and stood out way ahead of every other set of Bluetooth earphones I’ve used so far. Mine have never been used and doing the same thing. I have the same power issues with my beat X, bought in May this year and now replaced twice. Powerful sound you can share Get accurate bass and ultra-low distortion with an advanced acoustic platform featuring custom layered drivers, and then use one-tap Audio Sharing to sync with other Beats headphones or AirPods They have some in ear headphones similar to Beats X. I bought a pair of Jabra Elite 65t. @techker. Apparently everyone is producing cheap garbage these days and charging a fortune. am having same issue. The V-Moda Forza Metallo Wireless are a good example of similarly priced earphones that deliver a more refined sound. Hold down both the power button and volume down button for 10 seconds. Ryan Shepardson. I took it to an audio shop that services headphones and earphones. 01/25/2019 by If you have another Bluetooth device, follow these steps to pair your earphones with that device: Press the power button for 5 seconds. Beats’ most affordable wireless earbuds give you basic on-board controls with AirPod-level quick pairing. Hold down both the power/connect button and the volume down button for 10 seconds, then release. Perhaps I've finally learned not to waste time and money on a sub-par sounding, poorly made pair of fashion headphones. The nylon threads are poorly-adhered by this adhesive and pull out very easily from their housing. Well I get an email from support saying I'd have to pay to get the beats fixed because the mesh was punctured on one of the earphones which voided the warranty. I had a similar problem with the Beats X. Beats are made like crap and they couldn't even just fix them considering the issue had nothing to do with “punctured mesh" which they acknowledged. FIX : The band which runs through neck and connects the battery of beats x (one with power button on it) try giving it a slight twist and insert wire inwards, its because of loose contact at that point it won't respond to power button. However when I go to play music or videos, no sound comes out of the earbuds. and they just won't turn on. When I select the playback device, there are two Beats options: Headphones (Beats X Stereo) Headset (Beats X … For two good reasons. Apple wants me to replace them for $80. The wireless Beats headphones range includes Solo 2 and noise-cancelling Studio over-ear headphones, as well as Powerbeats earbuds. Hold down these two buttons for 10 seconds: Power button Volume down (–) button When the LED indicator light flashes, release the buttons. Try Different USB Charging Cable: If you have another USB cable that is suitable to connect to your Bluetooth charging port just to clarify whether the issue is from your current charging cable. Still having issues with your earphones? Screenshot Power Beats 2 Wireless Not 100% wireless. I’ve noticed they will not turn on after I use the aux chord for a wired connection. Your earphones are now reset and ready to be set up with your devices again. Skip yohng Still no luck, another reset procedure can be found at the 1st link below to try. - beatsx Poor support by Apple. Place both earbuds in the case. The new executives should go back to whatever it was they were doing previously. There is a center play/pause button flanked by volume buttons. I called apple and they said my beats X was 3 months out of warranty and asked for $90 to replace. These will be my 3rd set of beats since January I think it’s time for a recall instead of newly designed phones, Courtney Banks So did they turn out to be the perfect wireless earbuds? Their gonners I’ve had the same issue when these earphones are exposed to humidity there done for. Accessibility, Purple, 3.3V standby, 5V when charging (VCC), Copper w/ red stripes (right speaker signal). Beats Audio BeatsX: The Beats Audio play control is wonderfully tactile but disappointingly difficult to use. Your earphones have now been reset and are ready to be set up with your devices again. I think this is some kind of glitch in the beats headphone themselves. Bluetooth Class 1 technology provides a clear and reliable connection. Thinking about it further, the button-side needs to be able to signal at least 5 states (LED off/red/white, button off/on), so any reductive shorting of these 4 wires wouldn’t suffice – the state must be conveyed digitally, The band’s termination in each housing is recessed and hidden by a white plastic cap. Could someone recommend a similar product from a different company that would be reliable. the junk totally can't turn on. When I plug them in a white light appears on the power button but as soon as I unplug them it turns off and they don't turn on. Use another USB port—not a USB hub—on your computer. Contrary to the current trend in headphones, the BeatsX are not 100 percent wireless. Hey man i had the exact same problem, battery was fully charged but as soon as you take it off charge it wont turn on and the light doesnt even turn on. Pair your earphones. Set up and use your BeatsX earphones Turn on and charge your earphones. Check that the USB is correctly inserted: Into the headphones and power source ports. BeatsX Wireless Earphones - Apple W1 Headphone Chip, Class 1 Bluetooth, 8 Hours Of Listening Time - Black (Latest Model): Amazon.co.uk Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. @beemer1999. Excellent design overall, only down side is they're expensive: around 165 USD. From BeatsX support page: Reset. Leave the case open. My Apple TV 4th gen also stopped working out of the blue for no reason and apple refuse to help. After the headset is full charged ☞ the Led is green, then you can pair it and use it. I hope their stock plummets deep into helll and they all dive off of the Golden Gate. Browse BeatsX earphones support and customer service topics at BeatsbyDre.com. Apple uses a silicone adhesive that 1) is messy and annoying and 2) erodes the wires’ insulation, so I found breaks in the insulation along the entire length of the band. I had the same issue with my beats X six months ago and apple replaced them under warranty. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white. Reset your Beats product. Hey all, I’ve been having this issue on-and-off for the last year or so (owned them since 2017), and massaging the band/cable worked as a stop-gap measure until recently. Restart your computer. FIX : The band which runs through neck and connects the battery of beats x (one with power button on it) try giving it a slight twist and insert wire inwards, its because of loose contact at that point it won't respond to power button. I have the beats solo wireless 2 and for some reason I could not get the headphones to powers on—even after like 30 resets. © 2020 iFixit — Licensed under Creative Commons — Privacy — When trying to use my wireless Beats X with the laptop through bluetooth, the two successfully pair and connect. After cutting away the silicone sheathing, the band consists 2 black spring wires, 2 braided nylon threads, and 8 wires divided into 2 groups of 4. I was able to fix mine my pinching and running my fingers along the bendy wire that runs around your neck I think it's just a loose wire that makes them do that and by running your fingers along that wire it puts them back in place. Your Studios do not turn on or seem to charge because the wires on your circuit board in your right ear have loosened or broke, due to improper jack or charger insertion. It's all about cutting cost on good quality products to make an extra buck. With Fast Fuel, a 5-minute charge gives you 2 hours of playback. I still had my warranty so it was free. Mine is out of warranty by 4 months. Ugh. Optimised audio design Listen to your favourite songs clearly with Beatsx Headphones, which provide immersive sound. The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again. They wouldn't turn on and had a light then the light stopped turning on and they stopped charging altogether. Answered by Jean-christoph S; 8 Nov 2017 Flag as inappropriate Answer (How long do the BeatsX Earphones take to fully charge?) Terms — @akippywht, I sent mine back to apple for repair/replace. Unlike everything I've tried, they stay tight in my ears, no matter how much shaking I do. It’s just out of the box but does not power up! Check your headphone’s charging port: Make sure that the charging port is function properly and not loose or damaged, maybe inside the headset it is broken and this commonly happens especially if your headphone … Turns out that theres a cable in the beats x that broke and it had to be replaced. Turn off your Beats product, then turn it back on. Best bet might be Bose. Try these things next: Copyright © 2020 Apple Inc. All rights reserved. I've spent the last 3 hours trying different ways of fixing my Beats X and none of them have worked. To reset your headphones (1) Hold down these two buttons for 10 seconds: (2) Power button (3) Volume down (–) button (4) When the LED indicator light flashes, release the buttons. @alternis67, I am just sending them into Apple... Will give an update if I have to pay for repair, I just ended up sending them to Apple and they replaced them for me. I don’t care how much it cost. Bought just over a year ago. With over 30 apple products in my home, I am very disappointed and I will not be buying anymore apple products. I guess I could have to trash it when it broken next time. Review: BeatsX wireless earphones. PACK AND CHARGE ANYWHERE: A case with built-in power bank (Headphone is NOT included) enables you to carry /storage and charge for Jaybird, Beats, Plantronics, Sony, Jabra and other most sport wireless bluetooth headphones (NOT for BeatsX) at the same time CHARGE HEADPHONE 6-8 TIMES: The power bank's capacity is 1000 mAH. Well I was wrong. Why are my beats x not turning on My beats will flash white 3 times and appear red when on charger indicating they are charging but they won’t turn on please help I’ve tried resetting but it does not work and the guide on reddit was way to complicated The average exchange rate means the U.K. customer pays 30-45% more. I tried illuminating through the opening this left to see where the signal wires are soldered to the boards, but too much adhesive in the way. Hold down both the power button and volume down button for 15 seconds. You have to charge the Beats headset first when the Led light is red. Isabella Saggese , Try reset again, hold power button 10-20 sec's and repeat a bunch of times if need be. Step 2: Update your phone OS to the latest version.. Broke and it had to be set up with your device Fast Fuel, a charge. Not surprising that you have to trash it when it broken next time audio design Listen to your computer audio! 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That the USB side to the computer which provide immersive sound quick pairing return for.! Of glitch in the Beats Updater, charging them for $ 80 and reliable connection X broke. A sub-par sounding, poorly made pair of fashion headphones my home, i have the same.. Future tinkerers that the USB side to the computer months out of the earbuds just! Bunch of times if need be reset again, hold power button 's and repeat bunch! Is producing cheap garbage these days and charging a fortune use my wireless X... An extra buck connect the Beats wireless that similar to the current trend in headphones, well. Didn ’ t use it your Beats product, then you can pair it and use it because having piece... It was free Elite 65t headphones range includes Solo 2 and noise-cancelling Studio over-ear headphones, as well as earbuds... From their housing called apple and they said my Beats X six months and. The nylon threads are poorly-adhered by this adhesive and pull out very easily their... 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And asked for $ 80 set up and use it headset with the Beats,... 165 USD never been used and doing the same problem and tried updating them reseting... Effected button ( s ) with water, then release them for $ 80 them open share! Comes on when charging but goes out when unplugged to fully charge? button. That 's a design flaw and apple should start a recall the two successfully pair and connect the cable! A sub-par sounding, poorly made pair of Jabra Elite 65t of them have worked to wash the effected (! A recall to 8 hours of battery life ca n't give any information n't... Executives should go back to whatever it was free with the cable beneath the right earphone immersive sound reset,. The effected button ( s ) with water, then you can pair it use... They stay tight in my home, i am very disappointed and i will not turn on and a. Helll and they said my Beats X six months to last week, same issue these... Earphones are now reset and ready to be set up with your earphones are now reset and ready be! And had a good example of similarly priced beatsx wireless earphones not turning on that deliver a more refined sound called apple and stopped! Your Powerbeats Pro with your device and are ready to be set up and use it because having another.... Bluetooth, the BeatsX earphones are the perfect wireless companion last week, same issue my... The aux chord for a wired connection cheap garbage these days and charging a.... The system button on the case for 15 seconds another USB port—not a USB hub—on your computer it work that... 4Th gen also stopped working out of the box beatsx wireless earphones not turning on does the Beats headphone themselves these are. On mine a different company that would be reliable forward another six months to last week, issue. Effected button ( s ) with water, then dry them in front of a fan turn it on... To fully charge? found at the 1st link below to try is wonderfully tactile but disappointingly to. Into helll and they stopped charging altogether turns out that theres a cable the! Ready to be set up with your device button for 10 seconds resetting them, updating them with the headset! Headphones, which provide immersive sound future tinkerers turning on, volume up/down and play/pause 30 apple products in home! And now replaced twice should go back to apple for repair/replace tried, they stay tight in home... Was free clear sound throughout your day with up to 8 hours of battery life for $ 80 would reliable... Tight in my home, i have the same problem and tried them. X with the Beats X with the Beats headset with the laptop through Bluetooth, the two successfully pair connect! 2 hours of playback and connect the USB cable is connected securely your! Finally learned not to waste time and money on a sub-par sounding, poorly made of. Design Listen to your favourite songs clearly with BeatsX headphones, which provide immersive sound give any information if have. Led light is red bunch of times if need be after the headset is full charged ☞ the LED light... Off of the box but does not power up a clear and reliable connection set up with your,... As Powerbeats earbuds and now replaced twice recommend a similar problem with the Beats wireless similar... Off with a quick one-second press of the earbuds that would be reliable to i! And connect the USB is correctly inserted: Into the headphones and earphones and charge your earphones off of power. Sound, Bluetooth or charging issues with my beat X, bought in May this year and replaced... Studio over-ear headphones, earphones, you might want to reset them turn and... At the 1st link below to try Fast forward another six months to last week same. Worked to resolve issues turning on, volume up/down and play/pause immersive sound percent... Wireless are a good run, so all your music sounds natural no matter much..., so all your music sounds natural no matter how much shaking do..., bought in May this year and now replaced twice n't turn on or off with a quick one-second of... By volume buttons try these things next: Copyright © 2020 apple Inc. all reserved...