Aces began in the Capitol Hill apartment of Timm McIntosh and Johanna Miller in May 2010. Timm having driven two years prior and Johanna having traveled frequently in corporate life, the two sought to create a car service that would provide friendly and reliable luxury transportation to Seattle.
These two motivated dreamers wanted to create an organization that Seattle could call upon for professional services to and from the Seattle-Tacoma International Airport (SEA). They also wanted to provide brides and grooms transportation for their wedding day, but still handle all the transportation needs in-between. They also believed it was key for the business success to be available 24/7.
Aces began with a single town car purchased with the savings of Timm and Johanna. With one single car, Timm was the lone driver building a clientele that could support the addition of more drivers and more vehicles. Timm found time to take naps and sleep during less busy times, and would work during peak hours. Over time he and Johanna had built a steady stream of business and were able to recruit friends to assist in the driving responsibilities to ensure safety standards were being met and Timm was able to get some sleep. Fast forward 5.5 years later, Timm has been able to get himself out of the day-to-day driving and focusing on building a proprietary back-end system that supports the demands and wishes from clients as well as drivers as Aces continues to grow.
As of 2015, Aces operates in South Lake Union with a fleet of over 20 vehicles consisting of luxury sedans and luxury SUV's. Aces focuses on personalized service and an unbeatable customer experience. Anytime you need a trusted, reliable and timely driver, we’ve got you covered.
“The vision to start something fresh was what we believed in. We wanted to get up and love the clients we served along with loving the drivers that we work alongside. That vision hasn’t changed as we continue to grow.” - Timm
“I am excited to create a dependable service in Seattle that I believe in. I want for Seattle to know that they are safe and working with a team that is reliable and dependable; someone that can become a trusted friend.” - Johanna
I am the executive assistant at KIRO TV and I use Aces Town Car Service exclusively. They offer great customer service, they are extremely well priced and support our local community. I highly recommend Aces Town Car Service for personal and business use. - Katrina O.
Great service! Easy to book, driver was early. The car was spotless and the driver nice, professional and held the right level of conversation at 4am! Taxi's are dead to me for airport trips in Seattle! Keep up the great work!! - Jordi T.
Absolutely fabulous - easy to arrange via app, courteous and quick response to question, driver punctual and polite, town car immaculate and great value for the price. - Sandie B.
Aces specializes in Airport Transportation (To and From). Our Seatac rates are fair and competively priced for the quality of service provided. Get an instant quote and book your transportation to/from the airport today.
Aces is a versitile company. We can get you from Point A to Point B without a problem. Heading out for a night on the town, your favorite bar or restaurant, a concert, or simply need a ride to work? We've got you covered.
Aces offers hourly book outs for those needing a car on hand to run them around town. Need to make multiple stops and not sure how long you'll be? With an hourly book out we'll be waiting right outside when you're ready to go.
We would be happy to make your special day a little more special. Weddings are serviced on an hourly basis only with a two hour minimum. If you are reserving transportation from a wedding venue, your reservation will only be serviced as an hourly reservation. For a complete explanation of our wedding policy, please see our FAQ. If you are interested in reserving transportation for your wedding, please email us at email@example.com and we will customize a quote and experience for you.
Aces currently has Luxury Sedans (Lincoln Town Car's and Cadillac DTS's) as well as SUV's (Chevy Suburban's and GMC Yukon XL's) in the fleet. Aces vehicles are maintained to the highest of standards keeping them in like new condition with regular cleaning, waxing, oil changes, tire rotations, brake inspections and everything else that goes into making your trip the smoothest ride possible.
Aces Town Car Service is a privately owned, family-oriented chauffeur service born and raised in the Seattle area. We pride ourselves on being unlike anyone else in the booming car service industry, with an unwavering dedication to providing superior service to our clientele. In the past 5 years, we have expanded our fleet of premier vehicles by 400%, and we're looking for new chauffeurs to join our team as we continue our growth.
If you don't have previous chauffeur or car service experience, that's OK! We're willing to train the right people for the job. It's more important to us that you're personable, you're motivated, and that you pride yourself on client service.
Check here for frequently asked questions. If you don't see your question, please let us know via the comment form and we'll get back to you as soon as possible.
Yes! We accept all major credit cards.
Cancellations must be made no less than four (4) hours in advance to avoid a cancellation charge of the full rate for Point to Points and Airport Transportation reservations. Hourly Bookouts must be cancelled with no less than a twenty-four (24) hour advance notice to avoid a cancellation charge of the full rate. Cancellations due to a cancelled airline flight cannot be made unless given three (3) hours advance notice and verification by Aces of cancellation by airline to avoid a cancellation charge of the full rate. All clients who do not show up for their reserved transportation will be considered a no-show and will be charged the full rate of their reservation.
In our experience over the years, we have found that weddings rarely run on time and wait times can become up to an hour after the initial scheduled time for our chauffeurs and vehicles. Even after having been assured that things would run on time, but it is hard to stop a celebration.
This exceeded wait time causes quite a bit of a complication for us, as we do not want to abandon you on your wedding day, but we also do not want to be late for our next clients that we are servicing that same day. Neither option is acceptable for a client and neither is acceptable for us to be able to provide the best service possible.
For a small company like ourselves, we cannot have a vehicle wait very long after the scheduled time as we do have other reservations for our vehicles and chauffeurs. Because of this, we require a minimum two-hour book out per vehicle for weddings. Our hourly rates are $72 per hour for Sedans and $96 per hour for SUVs; this includes all taxes, fees and service charges. Wedding reservations are required to be pre-paid to reserve service and carries a twenty-four (24) hour advance notice cancellation policy.
The last thing we want to do is ruin your big day. This policy assures that no one is rushed and the chauffeurs and vehicles are on hand for the allotted time of the reservation and ready whenever everyone else is ready to go.
Our luxury sedans can accommodate three (3) large suitcases and four (4) passengers. Our luxury SUVs can accommodate six (6) large suitcases and six (6) passengers. Vehicles cannot be loaded beyond seating or luggage capacity. Requesting a vehicle that does not accommodate the number of passengers and/or luggage at pick-up location will result in cancellation of service and charged the full base rate.
Your chauffeur will be tracking your flight and will make contact once you have landed. If you have not provided us your mobile number, please email or call us to update this information so that your chauffeur can make contact upon your landing. In the event that your flight is more than one (1) hour delayed we will do our best to reschedule and accommodate you, though we cannot guarantee service in such events.
When you have arrived at the airport and collected your bags at baggage claim (if you have any) please call 206-518-8411 and let us know what numbered door you are exiting (all the doors have a little red sign above the doorway with an even number on it). Your driver will be waiting at a nearby lot moments away and will pick you up at the exit door that you have specified.
If you have elected for your chauffeur to meet you at baggage claim to assist with luggage, your chauffeur will be waiting with your name on a sign.
We love animals and don't mind taking you and your friendly animal to the vet, friend's house, dog park, etc. All we ask is that you keep all clean pets on a leash on the floor of the vehilce or in a pet carrier in the backseat with you while riding.
Although we love kids, at this time we do not have child seats available for rent. Please bring any seating needs along with you for the ride. If you do not have a child seat for your infant, toddler or child that requires one at the time of service, your trip will be cancelled and charged the full base rate. As a parent, it is your responsibility to keep your child safe with the proper seating needs for transportation. Our chauffeurs will not take on the risk of transporting your family without the proper safeguards in place. For an explanation of Washington State Child Car Seat Laws, please visit: http://www.dmv.org/wa-washington/safety-laws.php#Child-Car-Seat.
At any time frequent travelers (business or personal) are welcome to set-up an account with Aces. If you are an organization or individual looking to set up an account, we are happy to help. Please send an email to firstname.lastname@example.org with your needs and contact information and we'll follow-up to discuss your account needs further.
It is not necessary to tip your chauffeur. Our rates are all inclusive of all fees and taxes. Aces fairly compensates all team members that contribute to your trip including your chauffeur, reservationists, detailer, etc. If you would like to tip your chauffeur at the conlclusion of service, this is at your discretion, but it is not expected.
We are available 24/7. Let us know when you need us.
2500 Westlake Ave N Ste C
Seattle, WA 98109